Demo policy details. Operator/contact information must be completed before publication.
Demo version 2026-10-28-demo-1 ยท Prepared 28 October 2026 By creating a rider account, I agree to give accurate details, be at least 18, use the platform lawfully, and check my pickup, destination, passenger count and vehicle suitability. Children must travel with a responsible adult; I will not create a child account. I understand that a saved schedule or request is not a confirmed taxi. After acceptance I should call the driver to agree pickup and waiting arrangements. Cancellation is initially free and needs confirmation. Once a driver is Out for pickup, I must call them to discuss cancellation. No-answer or waiting arrangements are handled directly, and I may raise a support ticket if needed. I will check the driver and vehicle and share the ride PIN in person after checking them. Optional PINs may be skipped after verbal confirmation. I will not treat a PIN as a guarantee of safety. I can use Safety / Get help and support if necessary. I understand cash or direct UPI is normally paid at the destination; an advance may be agreed verbally. I will verify the UPI recipient and amount in my payment app. Extra stops, destination changes and any extra fare must be discussed directly. The driver records the verbal agreement; I will call or raise a ticket if a recorded change is wrong. Recorded payments are not verified by HillRide's banking systems. If another driver takes over, I will check the updated details. The replacement must accept; earlier payments stay credited so I am not asked to pay twice. Drivers settle any earlier money between themselves. Refunds or unresolved payment questions need direct discussion or admin support; my statutory rights remain intact. I acknowledge that direct calling/WhatsApp can expose my phone number and the other party may retain it. I will not misuse anyone's information. Optional GPS, photos, notifications and emergency-contact sharing are controlled separately. I understand support is locally reviewed when available, not instant or 24-hour emergency response. Terms & Conditions and the Privacy Policy also apply.